Disappointed in outsourcing - Anonymous employee CNA Employee Review

2.0
25 Aug 2010
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Salary is very good, benefits are fantastic, work life balance is good, you are able to work from home if needed, overall the benefits are great.

Cons

CNA is moving to a "managed services" model and therefore outsourcing the entire IT department. Hundreds of people are losing their jobs, and while they wait for their time to run out must train the people taking over their jobs.

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5.0
30 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great culture and flexibility here

Cons

Negative coworkers in my current group

3.0
26 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Everyone is very helpful. My management team is very laid back in regards to the return to office mandate for underwriters.

Cons

Serious lack of training for new underwriters

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