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CFND Behavioral Health

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Questionable pay practices and overworked - Therapist CFND Behavioral Health Employee Review

1.0
30 Oct 2025
Recommend
CEO approval
Business outlook

Pros

Create your own schedule. Remote work.

Cons

The compensation model is misleading and inconsistent with what was presented as a salaried position. Pay is reduced when client hours aren’t filled due to cancellations, no-shows, or limited referrals, which feels more like an hourly structure than a true salary. The policy for vacation and holiday pay is confusing and results in significantly less paid time off than expected for full-time employees. For example: a vacation day is paid out per the "average" amount of clients you see that day of the week, rather than a full 8 hours as standard. What if I had 12 clients that day? They wont pay 12 hours. Makes no sense and feels like a questionable practice. Workload expectations are high, often exceeding 30 client hours per week in addition to documentation and administrative duties. There is limited support from management and poor communication regarding who to contact for specific concerns. Paid holidays and vacation days are minimal, and the overall environment feels focused on productivity over staff well-being. These factors contribute to high turnover and low morale. Zero recognition for hard work, management acts unprofessional, and you have to pay your own liability insurance, which I had never have to do at a W2 position.

Explore other reviews about CFND Behavioral Health

5.0
19 Jun 2025
Recommend
CEO approval
Business outlook

Pros

I enjoy the ability to be allowed to grow and have support every step of the way. We truly make a difference in the lives of others. I fill fulfilled going into work.

Cons

We are still growing so we do have to change things, but it always works for the best.

1.0
18 Jun 2025
Recommend
CEO approval
Business outlook

Pros

NONE. Literally, the worst job I have ever had in this field.

Cons

Pay structure is unstable - they deduct pay for no shows. I selected a specific salary and had it cut down each paycheck despite making myself available for the required client hours indicated. Upper management was unprofessional and rude. No one seemed to have answers and they give you the run around. VERY limited time off and they incorporate the legally required sick days as part of your PTO days to make it seem like you are getting more time off when in fact, you are not. I experienced favoritism, with specific providers given quality referrals over other providers. VERY long hours, you can expect to be available for 40 clients per week, which can be extremely unhealthy in this field. No work/life balance. No time for my kids and partner. Benefits are below the average. Pay is below average. No support and constantly changing rules and guidelines that are hard to keep up with. Having my pay cut constantly was upsetting and discouraging and definitely didn't support having a therapeutic relationship with clients. When you start to see clients as dollar signs and quite literally they are costing you money each paycheck, it's VERY hard to be neutral and supportive. Don't play with my pay.

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