Pros
-Free lunches twice a month -can dress anyway you'd like -kind people for the most part -kombucha on tap and organic tampons -fun holiday parties -friendly culture for the most part
Cons
-overwork you for little pay -mandatory overtime (when you don't pay people enough to survive, they have to get second jobs. When you work two jobs, mandatory overtime is not fair to your employees.) You need to pay people more for what you require of them. These are poverty wages. -hard to move up -deal with abuse from "clients" on a daily basis -ridiculous requirements and bureaucracy -passive agressive leadership -sink or swim training coupled with being talked down to for not knowing things -Customer service machine, which is exhausting for a human being. -If you're new they will make you be on phone for 5-6 hours a day! No balance in schedule -supervisors are often poor at explaining fundamental things to you -not consistant information/set you up to fail -It's cheaper to get health insurance through the state than through them. You start out making around $14 an hour and then they charge you $100 or so per pay check for health insurance. (You do the math) -inconvenient location (paying for the gas to get there alone already uses up the small portion of your paycheck that you have to feed yourself) -You're expected to work like a machine. -No way to be creative. -stuck in a cubical all day. Never interact with your co-workers unless it's through messenger. -Limited room for actual growth.