If you're not a liberal hipster you will get exiled - Customer Advocate CARVANA Employee Review

1.0
1 Dec 2016
Recommend
CEO approval
Business outlook

Pros

Good starting wage and free health insurance

Cons

Not accepting of conservative thinking No communication Management doesn't care about the customer Smoke and mirrors Coworkers are very cliquey it's like an Arizona state soroity, the more drama the better If you don't kiss butt you don't move up

Explore other reviews about CARVANA

5.0
3 May 2026
Recommend
CEO approval
Business outlook

Pros

Lots of growth opportunities and good IT to work with and source data.

Cons

Lots of OT and high turnover of hourly Associates.

2.0
19 Jun 2026
Recommend
CEO approval
Business outlook

Pros

* Corporate roles offer flexibility, and no one micromanages how you structure your 8-hour day. * Good holiday schedule and work-life balance if you’re in the right role.

Cons

No clear vision or long-term strategy for the Safe & Secure department. * Constant reorganizations and changing priorities. * Positions eliminated, reinstated, and eliminated again. * No stability or clear career path. * Lack of structure and accountability. * “Blind leading the blind” culture. * Chronic understaffing. * Employees expected to do the work of two or three people. * No additional compensation for increased workload. * Leadership’s answer to resource constraints is to “be scrappy.” * High levels of burnout. * Extremely low morale. * Significant loss of talent and leadership. * Employees quitting without another job lined up due to poor working conditions. * Operations Center dismantled, relocated, and then effectively rebuilt again with no clear strategic reason. * Experienced employees terminated, only to recreate similar functions later. * Loss of institutional knowledge. * Frequent reactive decisions instead of proactive planning. * Constant uncertainty creates stress and uneasiness. * Lack of confidence in leadership direction. * Heavy workload with limited support. * Minimal investment in retaining top performers. * Environment not conducive to building a long-term career.

1
See reviews by: Helpful|Rating|Date|All