Run! Toxic leadership and silos galore - Assistant Manager CARVANA Employee Review

1.0
23 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Can’t think of a single one.

Cons

Yikes. This company is run by people hungry for a title but incompetent at leadership. Silos are rampant and if you try and collaborate to solve a problem you will be disciplined. The company does so many anonymous surveys but doesn’t action any of the feedback. There are zero skip levels happening in the field to figure out what’s going on and how to fix it. My direct manager was egotistical, power hungry and convinced that their way was the only way of doing things regardless of the negative impact and direct feedback from the team. Upper leadership blindly follows their own narratives of what they believe to be true regardless of data and facts. I would run far far away. The Carvana values are used as lip service and not actually in practice.

Explore other reviews about CARVANA

5.0
5 Jun 2026
Recommend
CEO approval
Business outlook

Pros

good work balance overall, very active

Cons

alot of walking if you're not into that

2.0
19 Jun 2026
Recommend
CEO approval
Business outlook

Pros

* Corporate roles offer flexibility, and no one micromanages how you structure your 8-hour day. * Good holiday schedule and work-life balance if you’re in the right role.

Cons

No clear vision or long-term strategy for the Safe & Secure department. * Constant reorganizations and changing priorities. * Positions eliminated, reinstated, and eliminated again. * No stability or clear career path. * Lack of structure and accountability. * “Blind leading the blind” culture. * Chronic understaffing. * Employees expected to do the work of two or three people. * No additional compensation for increased workload. * Leadership’s answer to resource constraints is to “be scrappy.” * High levels of burnout. * Extremely low morale. * Significant loss of talent and leadership. * Employees quitting without another job lined up due to poor working conditions. * Operations Center dismantled, relocated, and then effectively rebuilt again with no clear strategic reason. * Experienced employees terminated, only to recreate similar functions later. * Loss of institutional knowledge. * Frequent reactive decisions instead of proactive planning. * Constant uncertainty creates stress and uneasiness. * Lack of confidence in leadership direction. * Heavy workload with limited support. * Minimal investment in retaining top performers. * Environment not conducive to building a long-term career.

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