Read the rest of the reviews - Anonymous employee CARVANA Employee Review

1.0
3 Dec 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Coworkers and "the good managers" when you get one for longer than 5 minutes. Job offers from any dealership department for half Carvana workload and almost double the pay. Driving 2.5 hours for a 15k profit deal to deliver a flood damaged car that you'll get in trouble for not restoring to Better-Than-New.

Cons

Like tons of others comments, extremely underpaid and undervalued for your work, highly over promised, highly disorganized and they keep piling on more stuff. Everyone hates new car, added metal plate responsibility, sure TX law but dealers have entire departments for this. Carvana? That's you, you're the entire dealership, every department. This responsibility that responsibility, "we're in it together" while people clock in and have two appointments and you've done half the locations volume for the day. Workplace items constantly going missing, parking lot is an actual hazard to your personal vehicle as they tow in wrecks (probably future sales) and leave them to cover the lot with glass, metal panels, who knows what else, Turnover employees are trashing everything in perpetuity, actual trash and garbage, you're the janitor too here. Oh and you're basically being an detail department as well as the business office handling paperwork, titles, plates issued, taking care of all the incoming plates, cleaning cars that have already been cleaned and are still a mess. There's always more checklists for everything, it seems like nobody was taught to actually manage and they just went nuts faking it through endless monotony. They'd rather have people quit than give a bonus or merit, seen it over and over. Management wouldn't have jobs if anyone lower than them had tenure or if things run smoothly. They need to constantly hire or they'd have nothing productive to report. It's easy to have 1 month old new people train whatever warmer newer body with a pulse walks through the door. Don't worry though, there's tons of advancement opportunities. In Tempe-AZ where Scheduling makes 40% more than you sitting behind a computer in A/C all day, slamming every 30 minutes of your day with a customer regardless of appointment type, same qualifications though.

Explore other reviews about CARVANA

5.0
17 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Pay is good, consistent up in pay

Cons

Driving, careless and unsafe drivers while you’re doing your job

2.0
19 Jun 2026
Recommend
CEO approval
Business outlook

Pros

* Corporate roles offer flexibility, and no one micromanages how you structure your 8-hour day. * Good holiday schedule and work-life balance if you’re in the right role.

Cons

No clear vision or long-term strategy for the Safe & Secure department. * Constant reorganizations and changing priorities. * Positions eliminated, reinstated, and eliminated again. * No stability or clear career path. * Lack of structure and accountability. * “Blind leading the blind” culture. * Chronic understaffing. * Employees expected to do the work of two or three people. * No additional compensation for increased workload. * Leadership’s answer to resource constraints is to “be scrappy.” * High levels of burnout. * Extremely low morale. * Significant loss of talent and leadership. * Employees quitting without another job lined up due to poor working conditions. * Operations Center dismantled, relocated, and then effectively rebuilt again with no clear strategic reason. * Experienced employees terminated, only to recreate similar functions later. * Loss of institutional knowledge. * Frequent reactive decisions instead of proactive planning. * Constant uncertainty creates stress and uneasiness. * Lack of confidence in leadership direction. * Heavy workload with limited support. * Minimal investment in retaining top performers. * Environment not conducive to building a long-term career.

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