Carchex Review - Collections Specialist CARCHEX Employee Review

We would like to thank you for your review. We truly appreciate you taking the time to provide your feedback as a current Collections Specialist. There are items in your review that go against CARCHEX culture that we will investigate and resolve in the appropriate manner. CARCHEX is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We strictly prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. CARCHEX would never refuse to hire someone based on any of the previously listed characteristics. Our hiring practices rely solely on the applicant’s qualifications and current business needs. We are in the process of enhancing the training we require all Team Members to take in regard to diversity and prohibition of harassment. We again would like to thank you for bringing this information to our attention through this review. We encourage you to continue using your voice to ensure questions or concerns are addressed and rectified in a timely manner by reaching out to your manager, HR, Senior Management or whoever you feel most comfortable with as issues arise. CARCHEX is committed to providing a safe, fun, friendly and diverse work environment. We always encourage the Team to bring any issues of concern to our attention as soon as they happen so we, we can work diligently to resolve the issue of concern quickly and appropriately.