Decent stepping stone job - Vehicle Protection Specialist CARCHEX Employee Review

2.0
8 Jul 2023
Recommend
CEO approval
Business outlook

Pros

Remote work Draw pay No uniform requirements

Cons

Micromanagement A lot of monitoring Feels like it’s unfair pay for the amount of stress involved. It’s a numbers game here get X amount of calls try to sell at least this many with the same script and same rebuttals felt more like a one size fits all approach

avatar
CARCHEX Response
2y
Thank you for your review, we appreciate your feedback. It is not our intention to micromanage, however at CARCHEX we pride ourselves in coaching our team when we see room for growth and/or improvement. Consistent coaching and training enables our Vehicle Protection Specialists to be as successful as possible in their role (and as a result maximize their earnings). CARCHEX has been successfully selling vehicle protection plans for over 20 years by focusing on customer experience. While we do have call guides and offer formal training and a CARCHEX University training booklet for support and assistance to maintain consistency, we encourage each Vehicle Protection Specialist to tailor the guidance to their own personal selling style. At CARCHEX we truly believe that each member of our team has endless talent and potential. In hand with the ongoing support from our management team and the plethora of available learning material we believe we set each Vehicle Protection Specialist up for ultimate success. We are sorry things did not work out for you at CARCHEX, but we sincerely wish you the best of luck in your next career step.

Explore other reviews about CARCHEX

5.0
11 Nov 2025
Recommend
CEO approval
Business outlook

Pros

Fun work environment. Fast paced. Lot to do.

Cons

None I personally can speak on.

3.0
7 Oct 2025
Recommend
CEO approval
Business outlook

Pros

You make a lot of money especially when I was there That’s about it

Cons

Pressure sales tactic No opportunity for growth Literally carshield too Lie to customers

See reviews by: Helpful|Rating|Date|All