A workplace culture that deteriorated rapidly and no longer supports employees - Former Full Time Employee Byrider Employee Review

I worked here for several years and for a long time genuinely enjoyed my role and the people I worked with. Unfortunately, the culture shifted dramatically in the last year of my tenure. Communication became inconsistent, priorities changed without transparency, and teams were frequently told one thing while experiencing something very different in practice. I also observed patterns that made the environment feel increasingly unsafe and inequitable for many employees. The environment gradually became one where speaking up didn’t seem to lead to meaningful change, which affected trust and morale across teams. This had a noticeable impact on morale, retention, and people’s sense of psychological safety. Workload expectations also changed significantly. Despite being told that new initiatives were on hold, new projects were introduced at a pace that made it difficult for teams to keep up or plan effectively. This contributed to burnout and a sense that leadership was not aligned with the realities of day‑to‑day work. Additionally, employees were encouraged more than once to leave positive public reviews about the company, which made many of us uncomfortable and raised questions about authenticity. I’m grateful for the earlier years of my experience, but based on the direction the organization has taken, I would encourage prospective applicants to ask detailed questions about culture, leadership practices, and how employee concerns are handled.