Great to gain entry level experience, but disjointed management - Anonymous employee BusPatrol Employee Review

3.0
8 Jul 2019
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I enjoy carrying out our companys mission. What we do is an important benefit for any community. All of the folks "in the trenches" are hardworking and have molded one of the best teams I have ever worked on. Management in our office is present and engaged in helping us grow not only as employees for BusPatrol but as people in general. The health benefits are great, and the PTO/Sick time policy is generous as well.

Cons

There are two factions to this company. The faction that "owns" us is located in another country. They make zero attempt to be communicative or transparent about where the company is headed and how everyone fits into that vision here in the VA office. It seems that upper management is unaware, or unwilling to learn, what those who work below them do and how they contribute to the success of the company. When they are present in the office, which is rare, it is like a high school clique. They swoop in, ignore everyone, disrupt the office by being loud and vulgar, then leave without making any sort of valuable connection with the employees. It has created a culture of fear and animosity. There also isn't a standard progress review process. There is no way to be held accountable for your duties, nor is there a way to be rewarded for exceeding the expectations of those duties.

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BusPatrol Response
3y
Thank you for your candid feedback. We appreciate your compliments and your willingness to voice your concerns, which we will share with leadership. It is important to us to maintain a positive, safe, and professional atmosphere where each employee feels valued. I encourage you to reach out to HR to voice your concerns confidentially so that we may ensure they are addressed. We have recently implemented a formal review process. You should have already received the assessment of your performance. If not, please reach out to HR to coordinate this.

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5.0
30 May 2026
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CEO approval
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Pros

Pruposefully Mission led, Team Driven

Cons

Frequent Structure changes due to rapid growth.

3.0
2 Jun 2026
Recommend
CEO approval
Business outlook

Pros

WFH on Fridays. Typical Work hours.

Cons

Not much opportunity to grow.

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