Nepotism, underpaid, and overworking their employees - Customs Account Analyst Buckland Employee Review

1.0
1 Nov 2021
Recommend
CEO approval
Business outlook

Pros

Some of the coworkers were amazing. Benefits are not terrible.

Cons

Nepotism in every part of the business. Zero room for advancement unless someone higher up liked you. "Mandatory" overtime enforced around holidays so they don't have to pay you time and a half. They burn out their employees and wonder why they leave. They WELL underpay industry standard and think a pizza party will make up for all the horrendous working conditions. They have no understanding or sympathy towards people who have mental illness, but cater to people who they like. They treat other departments better than others and victim blame the people that show them their faults.

Explore other reviews about Buckland

5.0
9 Oct 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Leadership cares Remote work Flexible hours Excellent benefits

Cons

lots of work and pressure on team

5.0
24 Sept 2025
Recommend
CEO approval
Business outlook

Pros

Family oriented, great benefits, flexible, caring. I have worked here for many years and in those years I have learned very quickly that this is my second family. Buckland has been there for me through some of the worst times in my life and they were always understanding and flexible to my needs. I have always been encouraged to grow here and have always had help when I needed it. Through the hard times, I have learned that Buckland will ALWAYS make things right. Even if it doesn't happen right away it always happens. So, if times are challenging, there is always a light at the end of the tunnel.

Cons

All companies have some cons. I would say Buckland's only con in my eyes is that sometimes changes that would benefit the staff take a little bit longer to roll out than desired. I do know that big changes sometimes take time to make happen, but maybe just a little communication with updates along the way would make the wait a little less nail biting. :)

1
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Buckland Response
8mo
Thank you for your thoughtful review and for being such a valued part of the Buckland team. We appreciate your feedback on communication and are working to improve how we share updates during times of change.
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