I was a former employee at VMware which is now acquired by Broadcom. So, the review is for VMware. - Technical Support Engineer Broadcom Employee Review

*At VMware, as a support engineer you won't get more opportunities to explore the technology. They expect you to more focus on customer handling skills. *Most of the time, you will be handling similar kind of issues. So, there are chances that you might get bored after sometime. (Only if you are a tech enthusiasts.) *Sometimes, too much work and lack of work life balance.