Pros
Remote work and accommodating to everyday life: doctor appointments, kids, etc. They understand life happens. Great work chats - had a lot of genuine laughter with the back and forths from coworkers. High performers land on higher priority teams/accounts. Made friends with people that I'm still in contact with today. The quarterly awards for top performers recognized these people with a bonus to be used on vacation.
Cons
While this is a marketing agency, to be very clear - this is a Sales led organization. Client Success Directors (aka Sales person) say yes to quite literally everything clients ask (one of their core values) - regardless of the impact it has on the people who actually have to do the work. Sales doesn't have to do any of it! Every conversation with Sales where I had to explain my work priorities felt like a negotation of time. As an AM, if you don't know how to stand up for yourself to maintain a proper work/life balance - you will be overworked. I have never had so many "hey have time for a quick call?" asks in my entire life. No - I don't have time for a quick call because I'm doing all the other work you need! And that's how Sales is taught to go about their business. There is no respect for other priorities - just what they need at any given time. 2 rounds of layoffs in the last year isn't a great sign. There is HEAVY expenditure on the Sales team: weekly national flights, frequent sales-only offsites, expensive dinners, rounds of golf with clients that equal junior employees paychecks, Detroit Tigers corporate box, Co-founder's designer clothing collection. The only thing growing is the Sales suit jacket size. VP tier mostly worked together prior to Brkthru. They make all the decisions, and they all look out for each other first. Supervisors didn't even sit in on interviews for their own team. Once they realized I wasn't going to let them hijack my work life, I was moved to a less established team that impacted bonus structure. After I put in my notice - then came the "will you let us match your salary?" offer. Sure would be nice to not have to put in a notice to get that pay increase. It was an easy "no thanks" from me.