Seen as just a number these days - Customer Sales Advisor British Gas Employee Review

2.0
21 Dec 2023
Recommend
CEO approval
Business outlook

Pros

Commission is there if you work hard and consistently but it gets tougher every year. Good benefits like death in service. Support with energy bills etc.

Cons

Low basic wage and 5 years of pay freezes which now means basic wage is in a par with new starters who lack knowledge skills and experience of other staff members. Treated more as a number with senior management saying one thing and doing the opposite when comes to pay reviews etc

Explore other reviews about British Gas

5.0
4 Jul 2022
Recommend
CEO approval
Business outlook

Pros

good people, nice workers. Great people

Cons

hard work, very pushy, could be better

3.0
11 May 2016
Recommend
CEO approval
Business outlook

Pros

Great career over a decade whilst working there. Under the regime of Phil Bentley (former MD), there was excellent growth, and that provided progression.. Good pension scheme, excellent company car options, healthcare plan, great colleagues

Cons

Current culture of disregard for staff, cost cutting without thinking of actual consequence.. Current morale is very low at all levels including managerial. Too much bureaucracy and internal politics, with processes created for the sake of them being there, and no actual benefit.. Input seems to be taken away from management team too.. Salary lower than competition, Manager bonus scheme seems to become harder to achieve in an attempt to cut costs

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