Overworked, Underpaid, Poor leadership - Case Manager Bright Start Employee Review

1.0
27 Jan 2026
Recommend
CEO approval
Business outlook

Pros

The families and people I met while working

Cons

It is painted as a flexible, work from home job. Most of my time was spent driving with pennies for reimbursement. Training was awful. I was left to the wolves. I felt unsafe in some environments. The bottom line was always meeting quota. Who cares if you have PTO? Meet those point requirements! Your kid is sick? Figure it out. Oh, and there are people who definitely work from home with their kids, but if you're not a favorite, you will be hearing from HR about it.

Explore other reviews about Bright Start

5.0
27 Dec 2024
Recommend
CEO approval
Business outlook

Pros

As a mother, I've always put my kids first. This job allows me to continue doing that while allowing me to have a career. Bright Start allows flexible hours, working from home, a communal office space, 24/7 help from supervisors and CEO's, and compensates for mileage! I have been at jobs where I felt less-than, guilt-tripped, and unsupported. Bright Start is the opposite! I have a rewarding, supportive job that prioritizes work/home life balance. I can't imagine working anywhere else <3

Cons

I know it sounds crazy, but I haven't experienced a Con yet. Bright Start aids employees coming in and moving on to other opportunities. When Bright Start makes a change, CEO's and supervisors do their best to give lots of notice via email and text. I think one time Bright Start gave employees short notice on the change in health insurance benefits, but that's the worst of it. To do this job, employees definitely have to be fast learners, customer-service ready, very organized, and love working with kids. I have seen coworkers start this job and struggle with the caseload; again, Bright Start continues to support their employees' education within this field. Make sure you're ready because it's game time!

4.0
3 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great Company to work for.

Cons

I can't think of any cons.

See reviews by: Helpful|Rating|Date|All