3.0
25 Jun 2024
Former employee, more than 10 years
Johnstown, PA
Recommend
CEO approval
Business outlook
Pros
Good benefits. Coworkers were amazing to work with.
Cons
Company is now going in the direction of their parent Company in Canada and have laid off hundreds of US employees since 2020. No notice ahead of time. They pop in on a video chat and read two sentences that this is your last day despite the fact you had stellar performance, awards, and performance appraisals. Most customer calls are now answered in Nicaragua and the Philippines.