Not what I expected at Alliance Data Card Services - Anonymous employee Bread Financial Employee Review

1.0
25 Oct 2019
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good deductible and HSA for families Beautiful building and office space Salary is awesome but...

Cons

Culture here is weird. People here tend to go over and under people’s heads with management decisions. If I make a decision, direct reports complain to higher up and then their decision is supported not mine. Major structure issue, no clear hierarchy or chain of command. Major distrust between tenured and newer employees. Very difficult to work as a team. Tenured employees create unwelcoming environment for new employees. Super stressed. Lack of written procedures to train and do job successfully. No true training plans or what to learn and expect. Management is inflexible to new ideas or suggestions for improvement with the work. They have open door policy but not willing to change their ways and bad habits. Management is not careful with managing expenses for travel and overtime. Job is not what I expected during hiring. Had I done better research or had they been more transparent I wouldn’t have taken this job. Not confident that company can meet targets. Lots of layoffs.

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Bread Financial Response
6y
We value your opinion and will take this feedback into consideration as we continue to grow as a company.

Explore other reviews about Bread Financial

5.0
18 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great benefits, family oriented, great pay opportunity, and growth.

Cons

Work could get incredibly slow.

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Bread Financial Response
11h
Thank you for the review! We work diligently to ensure our compensation package is competitive with the market so it's nice to see those comments made here. We appreciate your feedback and thank you for your 3 years of support to the company!
1.0
22 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The employees! They were some great hard working young adults!

Cons

No meaningful pay progression. Limited recognition for performance.

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Bread Financial Response
11h
Thank you for taking the time to write a review with us. We're sorry to hear that your experience with us has not met your expectations. We understand your frustrations with pay progression and will take your feedback to improve the associate experience. We thank you for your support to the company and wish you all the best with your future endeavors.
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