3.0
30 Apr 2012
Anonymous employee
Current employee
Recommend
CEO approval
Business outlook
Pros
In the call center environment, many opportunities for bonuses if looking for supplemental income. Also, easier shifts to work around on a school schedule.
Cons
Difficult to move up in the company from the call center even with a college degree. The environment feels very political in terms of how much power and control your supervisor has over your ability to move up or laterally in terms of promotion. Work/life balance is becoming less important to managers as they focus more on the business growth and demand more from employees.