Tell you one thing, write you up for it and tell you another. - Customer Service Advocate Bread Financial Employee Review

1.0
3 Jun 2016
Recommend
CEO approval
Business outlook

Pros

Some managers are very helpful, SOME - NOT ALL. Parking lot is huge and close to a lot of food places for a quick lunch. EXTENSIVE training/nesting. On site kitchen for fresh food if you don't want to leave campus. On site bi-monthly fitness classes.

Cons

No Salary negotiation after you accept the position, even when you're promoted. So if they lowball you at 13.50, keep in mind most people on the floor are making close to 16 an hour. They tell you you cannot hit the release button and you must wait for the caller to hang up, then when that happens they write you up and put you on corrective action. Then they tell you to NOT wait, and to release the call and if you do, you're written up and fired. This just happened to one of my friends and they never called her to tell her she was let go, they just told her to go home early. The Managers play favorites. They send out memos where it says the entire site cannot do something, and then don't back that up and it ends up being done all around you, but if you do it they'll write you up. They are quick to put you on corrective action for everything, so be careful not to breathe incorrectly. They are required to follow the Fair Credit Act, and they do not. They work every loop hole and cut thousands of customers out of hard earned money, and they'll blame you for it and you'll be let go/written up.

Explore other reviews about Bread Financial

5.0
18 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great benefits, family oriented, great pay opportunity, and growth.

Cons

Work could get incredibly slow.

avatar
Bread Financial Response
8h
Thank you for the review! We work diligently to ensure our compensation package is competitive with the market so it's nice to see those comments made here. We appreciate your feedback and thank you for your 3 years of support to the company!
1.0
22 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The employees! They were some great hard working young adults!

Cons

No meaningful pay progression. Limited recognition for performance.

avatar
Bread Financial Response
8h
Thank you for taking the time to write a review with us. We're sorry to hear that your experience with us has not met your expectations. We understand your frustrations with pay progression and will take your feedback to improve the associate experience. We thank you for your support to the company and wish you all the best with your future endeavors.
See reviews by: Helpful|Rating|Date|All