Pros
This company started out with great supervisors, managers, and decent work life balance, full benefits and ok pay. When I first started working there I felt like an adult and was treated as such. It wasn’t a call center.
Cons
They started hiring outside instead of within, laid off many employees with no notice/reason, they basically quite fired a lot of employees who were there before new management came in. They believe the way to get employees to do more or increase productivity when they are already overworked and underpaid, is to micromanage and treat employees like children who need their hand held every hour of the work day. It’s sad the company had so much potential and went down fast and has a typical call center environment that every person hates and has a high turnover rate.