Friendly colleagues but poor management and training issues - No7 Beauty Advisor Boots Employee Review

1.0
18 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Colleagues are always friendly and helpful, enjoyed helping customers find products for them, it was always rewarding when customers would tell you how good your recommendations were.

Cons

Poor management, managers always left the store randomly and would come back with shopping bags but if you go to the toilet then you get moaned at for ‘disappearing’. They would put words into your mouth and make out you say stuff you didn’t say. Poor training, would get moaned at for not doing certain tasks that I have never been shown to do or trained to do. Would ask for a holiday or how to book and got ignored basically. My shifts were set so I only ever got 1 day off no 2 days off in a row. Very quickly got burnt out. Some customers were so awfully rude, even made me cry before on shop floor. Worst of all, the sales targets were always impossible to reach for a dying town centre and when you did reach them then you’d get no recognition. You would have to do makeovers for free but had no actual training whatsoever.

Explore other reviews about Boots

5.0
10 Apr 2025
Recommend
CEO approval
Business outlook

Pros

Staff aren’t very friendly at all

Cons

Staff nice sometimes when they want

4.0
26 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

good nice people good management

Cons

none any cons at all

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