Worked in the Partnerships team where I was managing clients, events and meeting with banks for discount campaigns. - Partnerships Manager Bookme Employee Review

Good place to learn basic customer service skills and improve communication. Helpful for beginners who want experience in handling customers and working under pressure.

The environment was stressful and unhygienic, with slow systems, lack of proper accessories, uncomfortable seating arrangements, and no proper cabins for agents. Cleanliness was poor and the workplace often felt overcrowded. Work pressure was high while incentives and appreciation were limited. Even on occasions like Eid, only one day off was given and it was adjusted with the regular weekly off instead of being provided separately.

Great exposure and learning opportunity

Unstructured and lack of job clarity