Boojum is a cult - Anonymous employee Boojum Employee Review

1.0
23 Jan 2023
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Free food & drink for staff.

Cons

Terrible upper management ranging from Area Managers to store managers. It’s a cult - if you don’t live for Boojum you are seen as not a team player. Involved in multiple groups for messaging and constantly hounded on days off by the constant messages. ZERO WORK LIFE BALANCE. No progression. If there is any progression it is based on length of service within the company rather than ability and merit. If you want to succeed or progress be with them for at least 3-5 years. It’s a gossip rich culture. Everyone talks about each other and other stores. Real lack of discipline / management within the company for each store. Each store is independent with there own management team but have to report everything back. When issues are reported nothing is done (unless you are not liked then it’s an issue - if liked issues are swept under the rug). Pay scales openly discussed which causes frictions within the teams. Boojum hire for bodies ( as in to have people) rather than looking at the skills and requirements necessary. So in essence they hire anyone and then when the inevitable problems occur to try and get rid of the staff it’s near to impossible. Creates animosity within the stores for the other team members. High turnover of staff due to what’s mentioned above. Favouritism from higher management to select stores and staff members. It’s not an equal playing field. False promises - told one thing and promised for it to never come through. There’s a few more cons but they are the main ones.

Explore other reviews about Boojum

5.0
15 Oct 2022
Recommend
CEO approval
Business outlook

Pros

Payed regularly and fairly for industry

Cons

None, enjoyed it here while working

2.0
31 May 2026
Recommend
CEO approval
Business outlook

Pros

Free food on shift as well as loyalty for family. LGBTQ+ supported.

Cons

Overworked as a back of house member you get no support from head office and your getting paid the same as foh staff when you are doing 2 times the work ALONE, while foh have multiple people. They will dangle a promotion in front of you make you do the work and then still not pay you for the extra work you have done because someone forgot to sign you off. Absolutely no work/life balance at all. Say goodbye to the free time you still have as you will be stuck behind the cell walls of boojum.

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