Good culture, no transparency. - Barista Bon Appétit Management Employee Review

Hard to find full time hours, even when they have been promised to you. Never expect anything to happen with enough time to prepare. Management at a everyday level is not truthful with what is going on in the shops and plays favorites consistently. Hard to get items that are needed to provide for the customer. Expect to have to do way above and beyond in order to advance. Management expects that workers at all levels knows what is going on campus wide with little or no information being given. I was outright lied to about advancement and promotion with a pay raise. I have been with the company for 2 years and have never had a review. I also had to write my own job titles/ responsibilities at one point and was given no feedback- horribly frustrating. I was supervising a cafe (FOH) managing 4 people and 3 orders. I was offered a promotion that would have had me managing a coffee shop- another 3 people to manage and 3 more orders- and cafe. I was excited to have more responsibility and learn more. I turned it down when they offered me only $1.50 more an hour to more than double my workload. After I turned the promotion down I was given half the work that would have been included in the promotion and no raise. I went from not doing any of the cash handling to having to handle money from 3 separate cafes/coffee shops on campus- with no compensation. When I asked to set down to working in a coffee shop I was treated like I had done something horrible and no one had any conversations with me about why I stepped down. Long story short I wouldn't recommend it unless you're looking to work really hard and maybe get nowhere.