Pros
* Good benefits. * Turnover is so high, you have a real chance of getting promoted once you learn the ropes. That said, don't expect management to set you up for success. It's sink or swim.
Cons
* They could NOT care less about employee welfare, only their productivity. I once heard a supervisor tell a supervisor in training that "sometimes, you have to look at employees as just a number." * Long hours -- If they need you to stay overtime, especially during busy season and you refuse, you will get written up. Sometimes, you won't be told until just before the end of your shift. You have kids to pick up? Babysitter has to leave? It DOES NOT MATTER. You're going to get written up. * Pay sucks! There are people who have worked there for over 20 years and make little more than minimum wage. That should tell you how they value employees and loyalty. * If you are in an incident or make a mistake, it's your fault, even if you've never been trained to do it differently. To make matters worse, their idea of "correcting" issues is to write you up, rather than make sure you're trained properly. Then again, the training program is mostly non-existent. * If you're there during the busy season, expect to work 12 hours a day, 6 days a week. As a matter of fact, you can expect to go more than a week without a day off. I once had to call out because I was sick. That day was considered my day off. In other words, you're not allowed to get sick AND have a day off during busy season. * Management loves to talk big about safety being "priority one," but the truth is, you are expected only to be as safe as needed in order to meet "expectations" rather than be as productive as safety allows. Of course, they won't say that. This way, if you're in an incident, they can hold you accountable. * In the 4+ years that I worked there, nothing ever changed. Management keeps doing the same things, yet, they expect things to change. They're definitely not perfect, but they sure expect you to be. Otherwise, once again, you're written up. * So, if you want to be a part of a culture where you're always wondering if today is the day you get fired, by all means, apply for a job. You'll probably get hired since this company has gone through several temp agencies out there and depleted all their personnel. To give you an idea of the turnover rate, one-third of new hires don't make it past two weeks and another third burnout before their 90-day probationary period. I estimate that only 1 in 10 make it a year. * If I could give this company half a star, I would. And that would be generous.