It’s a decent wfh job and pretty flexible. - Customer Service Representative (CSR) Bold Penguin Employee Review

3.0
19 Sept 2022
Recommend
CEO approval
Business outlook

Pros

WFH, equipment provided, flexible schedule.

Cons

Short breaks, weird metrics system, does anyone really win the bonuses? And is everyone #1 with their numbers and crushing it? It can feel discouraging and inauthentic when you’re proven right with promotions being nonexistent 98% of the time.

Explore other reviews about Bold Penguin

5.0
15 Oct 2025
Recommend
CEO approval
Business outlook

Pros

Flexible work schedules, great benefits, good company direction

Cons

Limited options for remote work

1
3.0
18 May 2026
Recommend
CEO approval
Business outlook

Pros

Good pay and decent work life balance

Cons

Management was unfamiliar with the industry, kind of all over the place with leadership to be honest.

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