Pros
Pay is competitive. Employee discounts on products, wine, etc. are decent.
Cons
A complete lack of care for employees. It is currently shutting down one of its properties and only gave its crew of 17 employees a two-week notice of this closure, leaving an entire staff jobless just before the holidays, with no outreach for them to work at other properties or establish any other opportunities. The owner, Jean Charles Boisset, is without argument one of the most childish individuals I have ever had the pleasure of working with. He makes unrealistic demands, is extremely rude to even low-level staff, and is the likes of what many would title a "Karen", which is funny considering the basis of his company is a strive for customer service. I've witnessed rude remarks made to employees, including sexual statements, as well as the threat of firing individuals for not working through their legal breaks. When it is made aware that he might show up at a business location, the dynamic of the workplace changes and it can be seen how he intimidates management especially.