Long tiring hours but nice managers - Phlebotomist Bluecrest Wellness Employee Review

Thank you for taking the time to share your feedback, we appreciate your honesty and the thoughtful reflections you’ve provided. At Bluecrest, our purpose is to give everyone confidence in their health, and we’re proud of the meaningful difference we make in people’s lives every day. We know we couldn’t do this without the dedication and hard work of our employees, and we’re genuinely grateful for the contribution you made during your time with us. We’re pleased to hear that you found your managers supportive, enjoyed meeting customers, and valued aspects of the role such as its flexibility and earning potential. We’re equally mindful of the areas you’ve highlighted where your experience could have been improved, and we take these concerns seriously. We’d like to reassure you that employee safety and wellbeing are always a top priority for us. We apply an extensive quality checklist when selecting venues to ensure they are suitable, safe and appropriate environments to work in, and our field teams are fully supported by our office-based colleagues. In addition, our Learning & Development function provides ongoing training, including guidance on correct manual handling, to help colleagues manage equipment safely and reduce the risk of strain or injury. We also recognise the importance of work-life balance. To support this, rotas are provided eight weeks in advance to help colleagues plan their time effectively around both work and personal commitments. Our Standard Operating Procedures are regularly reviewed and updated, not to add unnecessary pressure, but to ensure we continue to meet the highest standards of safety and care for both our employees and our customers. In terms of career development, we are committed to creating opportunities for progression within the business, including pathways into Senior Health Assessment Specialist and Health Assessment Specialist Manager roles. We also want to clarify that our approach is centred on providing personalised, clinically appropriate testing based on each customer’s individual needs, rather than operating as a sales-led environment. Over the past year, we’ve made a number of improvements across the business, and feedback like yours plays an important role in helping us continue to grow and evolve. Please be assured that the points you have made are noted, and will be looked in to. Thank you again for your comments. We wish you all the very best in your future endeavours. Kind regards, Marianna