Never trust a company that says their org culture is "like a family," especially this one. - Digital Content Specialist BluShark Digital Employee Review

First, having a "family-like" dynamic at any business is a red flag, and BSD is an excellent example of how toxic this type of community can be. If you're a quiet worker, if you don't stay to work or hang out *after close of business (which is 9-6 already)*, if you don't actively participate in mandatory OR optional meetings/events, you are likely to get disciplined. Supervisors often cite other reasons that you're being reprimanded, but rarely with just cause. Second, you might not get any negative comments about your work/critiques as an employee in writing (even for performance reviews), but being reprimanded over Zoom calls is very common. You might look great on paper but actually be on a probationary period; their motive for this is beyond me, but prepare to get blindsided if it seems like it's been too quiet. At the beginning of my time at BSD, I thought things were going well, even though I didn't have any type of mentor past 2ish months (it's supposed to be 3 months in training). Apparently, this is not supposed to be common, but I saw it with new-hires after me, as well. Pay is also substantially under industry rates, and it's nearly impossible to get a raise if you're not in the boss's pocket. Many employees across multiple teams had been at BSD for months/years without having a raise. Management will even tell you you're not qualified, citing again reasons that were not known until the meeting. If you are working remotely, you are also tracked through Worksnaps, which takes a screenshot every ten minutes and shows how productive you were during that time. However, there's also a requirement that you send everything you've worked on to supervisors at the end of the day, every day, and they track your day-to-day tasks in a Google Sheet that the entire team can see. You are permitted a one-hour lunch and a (shorter than 20 min) break here and there, but you have to let the team chat know that you're leaving and when you're back. With ALL of these systems in place to track you every single day, it's easy to get burned out and stay there, especially because if any of their tracking methods show "signs of distraction" or low productivity, you are likely to be disciplined. I also saw loyal, good employees who had been at BSD for years be gaslit, berated, and even fired because they questioned the ethics/practices of leadership. An employee might be on good terms one hour, on egg shells the next. And when you meet with a supervisor to ask where you're at, how you're actually doing, you don't get straight answers, just "we think you *could* have a bright future here if you're willing to put in the work." I've been in the service industry, have worked at call centers, etc. This job was by far the worst I've ever been in. And I really tried to make it. There's a better position out there that you'll actually feel like a person in. Don't bother trying to make it at BSD.