This company does not care about its employees - particularly those who are not in leadership positions. Sure, the benefits sound great and unlimited PTO feels liberating, but prepare for management to ask about the optics of your time off, or ask if you're really sure if you need to take the time. Employee engagement surveys are conducted, but results are never shared.
Extremely knowledgeable, experienced, lower-tier employees share insights, customer knowledge, and opinions on project directions just to be ignored. The opinions of under-qualified leadership are taken as fact, especially if they match those of the founder. Consumer insights are gathered and researched only to be ignored by leadership. This company works on initiatives that the founder deems promising - not what its customers actually want.
Projects are spur-of-the-moment and lack direction. Not in the scrappy startup way, but in the disorganized, throw-things-at-the-wall-and-see-what-sticks kind of way. Over, and over again. There are no project managers at this company, so expect to be unclear on project expectations and to juggle two or three rush projects on top of your day-to-day duties.
When teammates inevitably leave the company, be ready to take on their responsibilities with no additional compensation. If you voice this to a manager, you will be seen as unwilling and not a team player.
This company calls itself sustainable, however ideas and suggestions for partnerships or community engagement from employees are ignored by the founder, only to go in directions that he wants to. The company also prides itself in being Detroit-based, however it does not engage with the local community at all. Local, Detroit customers and influencers share their distaste with the company's evolution and pricing, but leadership ignores them.
Like another review said, diversity seems a priority, until you realize that the company does not hire locally and instead opts for filling higher-level roles with New York based employees that are able to work remotely.
Ultimately, this company does not acknowledge its failures. I would have felt so much better if the company recognized its shortcomings, shared them with the team and worked on improving them. Instead, failures were hidden from us until it was too late, and out of left field, about a quarter of the team was let go.
