Terrible Account Management - Account Manager II Blackhawk Network Employee Review

1.0
9 May 2016
Recommend
CEO approval
Business outlook

Pros

Work from home opportunity, laid back and casual work environment.

Cons

I honestly have no idea how this company keeps afloat. There is no organization whatsoever. When a client has a concern or problem with their campaign, there is no logging system to keep track of their issues and relations. You literally email someone internally, hope they are the correct person who can help, and cross your fingers that they will respond. Most of the time they never responded, therefore keeping clients waiting. Management is terrible. There are no training opportunities and you are thrown in with your colleague who has no time to train you nor do they even want to train you. I was harassed by a co-worker on multiple occasions and notified my manager each time. He did nothing. After I left the company I actually heard she got a PROMOTION. After working for several other companies prior to Blackhawk, I could barely take this company seriously. I was honestly embarrassed to work there.

Explore other reviews about Blackhawk Network

1.0
9 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Remote work and good insurance, but not worth the abuse you have to undertake.

Cons

This is the worse company ever, there is no work life balance, we did not have holidays and even when trying to take PTO that I had earned, they made it look like we were taking advantage of the company. The paycheck is low and the culture is so toxic… stay away from these people.

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