Frustrated - Network Technician Black Box Employee Review

3.0
13 Jul 2017
Recommend
CEO approval
Business outlook

Pros

good people to work with and they do care about you and the job

Cons

it doesn't matter how good you are, we get no raises. you can work countless hours of ot and get perfect scores on review (which are a joke) and you get nothing for it... so sad and it doesn't encourage employees to stick around. And no differential pay for any shift

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Black Box Response
8y
I agree that we have great people on our team and they truly care about their team members and our clients. As of this year we now have a merit planning process in place to reward strong performers in the organization. Our leaders are very focused on making improvements in the workplace based on the feedback on the recent engagement survey that was conducted in February 2017. David M. Pasternak, Vice President, Human Resources

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5.0
14 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Dynamic work environment and outstanding leadership

Cons

nothing that i can think of

1.0
22 May 2026
Recommend
CEO approval
Business outlook

Pros

The data center work itself was interesting and there were opportunities to gain exposure to large-scale projects. Some coworkers on-site were supportive and hardworking.

Cons

Leadership and communication were extremely inconsistent. There was little structure, minimal training, and employees often felt like they were expected to figure things out on their own without proper support or mentorship. Workloads and expectations changed constantly depending on who you spoke to. The company talks about growth, but many employees are underutilized or not actually developed professionally. It often felt more reactive than organized, especially from upper management. Decisions were made with very little transparency, and morale suffered because of it. There was also a noticeable disconnect between corporate leadership and the realities of what was happening on-site. Many employees felt expendable rather than valued.

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