Great place to work, but AI initiatives left a bad taste in my mouth - Front End Developer Bitly Employee Review

4.0
10 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good pay, solid healthcare through Aetna, and friendly coworkers

Cons

Not many, though when I was there the higher-ups made a big push for AI. For a business like Bitly which specializes in short links and QR codes, AI is next to useless for the customer. Chasing trends only kept us from working on actual product improvements.

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Bitly Response
16h
Thank you for sharing your experience and for the time you spent at Bitly. We're glad to hear you had a positive experience with your coworkers, compensation, and benefits. We also appreciate your candid feedback regarding our AI initiatives. It's fair to question where new technologies fit and whether they're solving real problems. For us, AI has never been about chasing trends for the sake of it. Our focus is, and always has been, helping customers work more efficiently, make better decisions, and get more value from our products. As customer expectations evolve, we continually evaluate new ways to simplify workflows and remove friction, while staying grounded in the core products and experiences that matter most. Not everyone will agree with every product investment, but thoughtful feedback like yours helps shape those conversations. Thank you again for sharing your perspective, and we wish you all the best in your next chapter. – The Bitly People Team

Explore other reviews about Bitly

5.0
1 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Mentors were super helpful and friendly

Cons

This role was sadly remote

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Bitly Response
4mo
Thank you so much for taking the time to share your experience! We’re glad to hear you have great mentors and that your internship is a meaningful experience. We hope it provides a strong foundation on your career journey. We appreciate you sharing your thoughts and are always here to listen. — The Bitly People Team
4.0
15 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The pay is great and most people are great

Cons

Lack of mobility and leadership issues

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Bitly Response
1mo
Thank you for taking the time to share your feedback and for being part of Bitly for these past 3 years. We’re glad to hear that you value the people here and feel positively about compensation. We also appreciate your feedback about mobility and leadership. Feedback helps us improve, and if you are open to it, we would love to continue the conversation about what we can do to improve your experience. Thank you again for sharing your perspective. — The Bitly People Team
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