good company but need to clean up a bit - Customer Service Representative Binance Employee Review

4.0
3 Jun 2023
Recommend
CEO approval
Business outlook

Pros

Payment is good, people are friendly and managers are taking junior feedbacks seriously, there is no ego from management and the company really takes human rights seriously.

Cons

the company is paying attention on bottom out, but meanwhile wasting many talents without knowledge. I have heard of many bully managers, who did not like the employee and prevented them to do more good. I cannot say I am %100 in the same situation but I had similar situation where my supervisor never appreciated the hard work I have done (verbally yes but I have never saw it on performance rating). I will refer this person as 'them' Them, underestimated my work during the meets in front of my other colleagues, has given me really bad feedback which does not rely on any fact. The company take feedback system into seriously but I do not believe in anonymity so unfortunately to keep my job I stayed silent.

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Binance Response
2y
Thank you for sharing your feedback. We appreciate your honesty and want to assure you that we take such concerns seriously. Our commitment is to foster a fair and inclusive work environment where all employees are valued for their contributions. We understand that feedback serves as a crucial component for growth and enhancement, and are constantly striving to maintain a transparent and constructive feedback mechanism. It is disheartening to learn about your experiences with your supervisor. Please know that your hard work and commitment are highly valued, and we shall take appropriate measures to address this issue.

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5.0
9 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Good Benefits and Remote work mode

Cons

No balance for life and work

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