project feedback - Customer Service Specialist Binance Employee Review

3.0
12 Mar 2023
Recommend
CEO approval
Business outlook

Pros

Great company diversity Good Remuneration Friendly colleagues WFH

Cons

Does not take good care of agents well-being Pressuring work load Work and life imbalances Inconsiderate about agents POV only bothers customer satisfaction at any cost Target oriented Very quick to dismissal/termination

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Binance Response
2y
Thank you for your candid feedback. Binance's culture is undeniably unique, with #Hardcore being a key aspect of our DNA. Yet, our other core values, such as #Freedom and #Collaboration, enable our employees to adjust their priorities in a manageable way and draw upon their teammates for assistance. It is worth noting that we are in a critical period in financial technology history, which underscores the importance of our work. You can learn more about our perspective on culture through this article: https://s.binance.com/DpjfRnAn. As we continuously work towards improvement, we acknowledge that there is always room for growth, and insights like yours prove invaluable to this process.

Explore other reviews about Binance

5.0
9 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Good Benefits and Remote work mode

Cons

No balance for life and work

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