Sales execuitive - Ssles Executive Billtrust Employee Review

1.0
14 Aug 2015
Recommend
CEO approval
Business outlook

Pros

there are a lot of good people working here and they are all very good at what they do.

Cons

You cant afford to work here unless you are independantly wealthy and doing it as a hobby. The current comp plan allows them 12-18 months before your comissions are paid in full. You only get paid 25% at deal signing. After an 18 month revenue review they will either pay you the remaining comission you are owed or charge you back your initial comission payment because the project got screwed up during implementation and didnt go live for some reason or another. You are forced to make promises to customers that you know cant be kept and it truly makes you question your integrity. Ultimatly you will end up with so much money promissed in unpaid comissions that you have no choice but to stay and hope you get paid. As an example: we brag that it is a simple 60-90 day implementation time frame. In reality only the smallest/ simplest projects are live in 90-120 days. Most dont even get a project manager assigned for the first 60 days. If we even have one. Historically the average implementation is 9-12 months. This used to be a fun place to work but the management team is so focused on numbers that customer and actual sales are an after thought. If you enjoy tele-marketing, this is the place for you. If you are a sales professional with a strategy and territory managenent skills I would advise you keep looking and explore other opportunities. 50% of the sales staff has left in the past 5 months. I assure you I will be next.

Explore other reviews about Billtrust

5.0
9 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Ownership and drive are rewarded

Cons

Lots of org changes after PE camein

2.0
2 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Good payment platform for mid-market companies

Cons

If you’re an experienced sales rep, avoid this company. They’ve gone through multiple structural changes over the last year, and another one appears to be coming soon. The PE firm already cleaned house across leadership and brought in a brand new executive team with little to no experience selling accounting software. The organization feels extremely disorganized. Expect heavy micromanagement through tools like Gong and Force Management training. AEs are treated more like glorified BDRs, while SEs control most of the sales cycle. Even getting deals approved internally is painful, with layers of unnecessary approvals slowing everything down. Hardly anyone on the net new logo team made quota last year, and this year appears to be trending the same way. Territories are divided using poor Salesforce data. Out of roughly 250 assigned accounts, maybe 30 actually fit the ICP. Training is practically nonexistent after they let go of most of the training staff, and marketing is ineffective. The one positive I’ll give Billtrust is that the product itself is solid. However, implementation costs can be absurd, sometimes costing more than the subscription fees themselves.

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