Pros
I joined Billtrust as a Account/ Sales Development Rep because I wanted to get into a software sales role and saw this as my way in. For anyone looking for a quota carrying software sales jobs, it's almost impossible to get your foot in the door without industry experience. This type of role is becoming more and more popular among SaaS companies and it's because a good ADR/SDR team does a ton to generate more business. After interviewing with several members of the sales leadership team, it felt like a good fit for me and I accepted the offer to come on board. Almost a year later, I couldn't be happier with my decision. The culture difference between Billtrust and spending years within the staffing/recruiting industry is day and night. There's a ton to learn and it takes time to understand the products, industry, and our customers. There's a lot of support from both managers and your peers to help you get comfortable and confident with your outreach and strategy. The job is heavily focused on reaching out to prospects and starting a sales cycle with the account executive team. The sales team in Chicago/West Chicago is still pretty small so you're definitely not just a number. If you are looking for a good work life balance, you'll find that here. This is a sales role so there's always going to be some pressure and stress that comes with the job, but compared to environments I've been in and knowing what other companies s are like, this is a great place to work. Most people don't want to be an ADR/SDR for life, and I've been fortunate enough to get promoted into an Account Executive role where I can focus more on closing business. So to summarize this rather long review, here's what you need to know.... A) great culture and work life balance B) exciting market to be in that's constantly changing C) we sell good products that honest people can stand behind D) opportunity for growth.
Cons
This is very much a sales job so you have to be able to manage your time well and work hard. Our products can be very complicated from an IT perspective. You don't have to be an expert at it to be successful as an ADR/SDR but you need to be able to learn quickly and make an effort to be educating yourself. I knew nothing about financial technology or accounts receivable automation before Billtrust and still had success. The biggest competitor in many cases is the status quo. Some of the people you're reaching out to aren't receptive to change and it takes time to build trust with them in order to get them to agree to a meeting with you. You also have to be able to adapt to frequent change.