Employees left to carry the weight of broken promises - Customer Service Representative BigBattery Employee Review

Admins willingness to help and teach you. They are flexible with schedules and family life. They encourage you to learn and grow within the company. Genuine support from management that makes you feel included and appreciated. Understanding when you're sick and willingness to help take care of tasks so you can take care of yourself.

Sometimes it's hard to get in contact with management when you need them. No health insurance or PTO.

The only positive is the coworkers, who are supportive and try to help each other survive this environment.

Management consistently abuses employees by assigning work far outside of their roles without any support or additional compensation. The company refuses to hire enough staff, forcing employees to take on overwhelming workloads until they are completely burned out. Upper management, specially the CEO, shows little to no respect for employees and appears more focused on ego and personal pride than actually running the company effectively. Leadership is disorganized, unprofessional, and lacks basic management skills. Employees are treated as disposable, and their well-being is clearly not a priority. On top of all this, there are little to no benefits.