Call Center - Customer Solutions Specialist Beyond, Inc. Employee Review

3.0
3 Jun 2022
Recommend
CEO approval
Business outlook

Pros

Work/life balance Opportunities to choose your schedule Opportunities to move up Good benefits Expectations are realistic re: background noise

Cons

Too much focus on having fun on the clock with coworkers really leaves customers hanging. You can make or exceed all your metrics, have perfect attendance, talk in the team chats when appropriate, and still be called out for not being social enough. Many leads are just too immature and don't communicate effectively. Too many "mean girls".

Explore other reviews about Beyond, Inc.

5.0
13 Jun 2025
Recommend
CEO approval
Business outlook

Pros

great leadership and good processing

Cons

No Heirarchy in the company

2.0
9 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Coworkers are my main reason for coming back daily, I'd hate to let them down.

Cons

Toxic ceo is more focused on being confrontational than productive. The consensus in his town hall meetings is to 'keep your head down, avoid direct eye contact, do not ask questions'. He's focusing on building the upper management team while regular layoffs of people who actually do the heavy lifting is reducing our actual output.

3
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