Pros
not really any pro's to working here
Cons
They can't manage their call volume so they have put almost everyone on the phone so you can't get the help that you need when you need it. Causing the customers to get upset. They don't care how abusive customers are they just make you deal with it because of their own stupid policies. By not getting the help needed you can't advance because nobody cares about your development or even trying to help you. If you don't hit the ground running eventually they terminate you. They change the rules without telling you and then you get in trouble for nor abiding by the rules. If by chance you do advance you either are related or sleeping with somebody. At one time I heard it was a good company to work for but oh how the mighty have fallen.