Extremely Low Pay - Therapist BetterHelp Employee Review

3.0
18 Apr 2022
Recommend
CEO approval
Business outlook

Pros

Receive plenty of clients VERY quickly. do not have to deal with insurance panels, begin working right away, make own schedule, generally able to choose which clients you want to take or not (not always the case), paid weekly, bonuses if you pursue a license in a state where therapists are needed, good experience if you are new to the field

Cons

Pay is very low and unable to make a decent living if you pursue FT, pay is by the hour but longest session you can bill for is 45 minutes so it isn't 1 client =1 hour of pay. Their pay scale leads to high burnout and probably low client satisfaction if therapist is taking on too many clients just to be paid a livable wage. The platform I am now working on pays OVER 3 times what BH pays. I still have some BH clients as I did not want to just leave them.

Explore other reviews about BetterHelp

5.0
4 Jun 2026
Recommend
CEO approval
Business outlook

Pros

I work here full-time, they provide consistent referrals, I get paid well, best paying job I have had

Cons

None identified I only recommend working here for anyone wanting consistent therapy work

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4.0
27 May 2026
Recommend
CEO approval
Business outlook

Pros

I have had a very positive experience working with BetterHelp. I decided to remain with the platform because I find the clinical work meaningful and rewarding. The ability to work with clients who are motivated to address real-life challenges has been professionally satisfying, and the platform gives me the flexibility to continue doing good therapeutic work in a manageable way. The BetterHelp platform is easy for a therapist to use. Scheduling, communication, documentation, and client management are straightforward, which allows me to focus more on providing therapy and less on administrative burden. I also appreciate that BetterHelp did a wonderful job helping me become credentialed to accept insurance clients. That process can often be complicated, but BetterHelp made it much more manageable. The pay is competitive, particularly given the flexibility, ease of use, and access to clients. For therapists who are comfortable with telehealth and who can manage their own schedule responsibly, BetterHelp can be a very good professional fit. Meaningful work with clients, competitive pay, easy-to-use platform, flexibility, and strong support with insurance credentialing.

Cons

Therapists need to be self-directed and organized, especially with scheduling, documentation, and managing client communication between sessions. BetterHelp does not interact with therapist in person, you will never speak with a BetterHelp representative in person about any issues/questions. No live, in person customer service for either therapists or your clients.

1
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