Exceptional technology but poor management and limited growth - Loan Consultant Better Employee Review

3.0
26 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The technology is exceptional. The benefits are good.

Cons

The pay started out good, but when rates increased the number of leads decreased. The company seem to expect the same production with fewer opportunities. Micromangement issues. Every task is closely monitored and contolled with constant udates all day. Limited growth and recognition. With rates going up layoff employees, instead of simply not hiring more LC that were needed when rates were low. Management has no concern for their employees livelyhood.

Explore other reviews about Better

5.0
21 Nov 2024
Recommend
CEO approval
Business outlook

Pros

Best work environment and friendly culture

Cons

They did fire people at the tome of covid

2.0
11 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The only reasons I'm giving this review two stars instead of one is because they occasionally will cater lunch to the office. They also offer full health insurance benefits, although premiums increased at the beginning of '26.

Cons

-5 days in-office, 9am-6pm with a one hour unpaid lunch. You clock in/out. -On the phone literally all day. You make 250-400 outbound dials to potential leads every day. -The job itself is easy (you get $5 for every customer you transfer over to a Loan Officer, plus there are bonus accelerators), but folks will get PISSED off. Better's cadence to a lead is multiple phone calls in a single day, so people will take their anger out on you -Job expectations and procedures change on a dime -You are required to work two, 4-hour weekend shifts per month. Sign ups for these shifts are first come first serve, so you better hope that you get the ones you want if you have plans. -Pay is low -You're honestly just a name on a spreadsheet here. -If you aren't looking to become a Loan Officer, this isn't the role for you.

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