Work at your own risk - Risk Specialist BetMGM Employee Review

2.0
30 Apr 2024
Recommend
CEO approval
Business outlook

Pros

I worked here for two years and I loved working remotely.

Cons

None negotiable schedules even if you have children. You are expected to worked difficult shifts that change monthly. The overnight shift lacks support from supervisors. Supervisors are not held with the same accountability as agents. During my time at this company one manager offered to take me out multiple times although I continuously declined and shouted no interest.

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BetMGM Response
1y
Thank you for sharing your feedback. We’re sorry to hear about your challenges with scheduling and support. We understand the importance of work-life balance, especially for employees with children, and we’re committed to improving our scheduling practices to be more accommodating. Regarding shift support and accountability, your experience is concerning, and we’ll review these issues to ensure better supervision and support for all shifts. As for the situation with the manager, we take such matters very seriously and will investigate this further to ensure a professional and respectful work environment. To help with this, we encourage you to reach out to our third party ethics hotline (844-794-9417 or https://secure.ethicspoint.com/domain/media/en/gui/67652/index.html) .

Explore other reviews about BetMGM

5.0
18 May 2026
Recommend
CEO approval
Business outlook

Pros

Great company, built from the ground up with great people and success.

Cons

became very corporate in the last few years

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BetMGM Response
1mo
Thank you for taking the time to submit your experience working at BetMGM. We're glad to hear that you enjoyed working with the amazing people on the BetMGM team. There is always room to improve, and we appreciate your feedback for us as we continue to grow as a company.
1.0
4 Jul 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

There are very few positives left that meaningfully outweigh the challenges and current state of the company

Cons

This company feels like a sinking ship. Leadership seems more focused on building personal AI apps and side projects than actually leading their teams or addressing the problems employees face every day. There's little accountability or direction from the top, and the people doing the actual work are left to pick up the pieces. Instead of investing time in supporting employees and improving operations, leadership seems more interested in chasing the next AI trend while the organization continues to decline. Promotions often feel based on favoritism instead of performance, and employee recognition comes across as a retention tactic rather than genuine appreciation. It also sometimes feels like certain employees receive better opportunities and treatment because of who they are connected to or even their last name, rather than the quality of their work. Whether intentional or not, it creates the perception that personal connections matter more than merit, which has hurt morale and trust across the company. Executive leadership also seems completely disconnected from the business. At times, it feels like they spend more time on vacation than supporting their teams, while being largely absent from their responsibilities. The lack of accountability at the top has become impossible to ignore. It's no surprise that so many employees, including members of senior leadership, continue to leave. The majority of the people still here have simply given up and are going through the motions because nothing ever improves. Employees are overworked, underpaid, exhausted, and expected to keep doing more with less while leadership acts like everything is fine. Until leadership starts focusing on people instead of appearances, I do not see this company heading in the right direction.

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