What they once prided themselves on is no longer real - Geek Squad Advanced Repair Agent Best Buy Employee Review

4.0
4 Apr 2022
Recommend
CEO approval
Business outlook

Pros

Match 401k, good health insurance for full time employees, good discount, many resources to learn about tech, tuition assistance

Cons

A slave to the holidays, merit increases based on sales, they once prided themselves on not being commission based. Their new business model is twisted, they have lost their culture, new ceo.

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5.0
18 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Did what they said they would

Cons

No issues happy while was there

3.0
30 Jun 2026
Recommend
CEO approval
Business outlook

Pros

No Need to sell or deal with customers (Much) Constantly moving so you always have a task to do Management leaves you to your own devices Almost all warehouse employees have a set of headphone

Cons

Everyone (Cust & employees) Expect an encyclopedic knowledge on where every single item is. Management seems to think we can lift a 85" tv, pull a washer off the top shelf, stock gaming shelves, and handle store pick up at the same moment. Customers think we don't want to help them when we call someone else to help with sales There's almost too much to do and even though we may have 1-3 employees working at a time, 1 is at the door, 1 is behind store pick up, which leaves 1 employee to handle new orders, deliveries, and down stocking.

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