Work/Life Balance Bad for Families - Customer Care Best Buy Employee Review

4.0
29 Dec 2021
Recommend
CEO approval
Business outlook

Pros

Competitive pays and great opportunities for learning and growth

Cons

Most entry/retail level positions will be better suited for college students or single people. Work life balance is heavily preached in this company but not really supported at the retail level. Can be too exhausting for too little pay.

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5.0
8 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Great team, intelligent people, and plenty of training to feel situated.

Cons

Poor scheduling communication for my classes

3.0
30 Jun 2026
Recommend
CEO approval
Business outlook

Pros

No Need to sell or deal with customers (Much) Constantly moving so you always have a task to do Management leaves you to your own devices Almost all warehouse employees have a set of headphone

Cons

Everyone (Cust & employees) Expect an encyclopedic knowledge on where every single item is. Management seems to think we can lift a 85" tv, pull a washer off the top shelf, stock gaming shelves, and handle store pick up at the same moment. Customers think we don't want to help them when we call someone else to help with sales There's almost too much to do and even though we may have 1-3 employees working at a time, 1 is at the door, 1 is behind store pick up, which leaves 1 employee to handle new orders, deliveries, and down stocking.

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