Great Place to Work - Customer Assistant (CA) Best Buy Employee Review

5.0
11 May 2010
Recommend
CEO approval
Business outlook

Pros

Everyone is very friendly and fun to work with. They do a good job hiring into the Best Buy culture. Coworkers are competitive in a good way when it comes to selling since no one is on commission. Performance is definitely rewarded by promotion, pay increase, etc. They were also very flexible as far as scheduling goes. Great online product training programs as well.

Cons

Working full time is a promotion and really doesn't happen often unless someone quits or transfers to a new store. Other than that, not really any downsides.

Explore other reviews about Best Buy

5.0
14 May 2026
Recommend
CEO approval
Business outlook

Pros

Great team environment Cohesive structure from corporate to store

Cons

Sometimes irregular schedule Overly pushy on Credit Card applications

3.0
30 Jun 2026
Recommend
CEO approval
Business outlook

Pros

No Need to sell or deal with customers (Much) Constantly moving so you always have a task to do Management leaves you to your own devices Almost all warehouse employees have a set of headphone

Cons

Everyone (Cust & employees) Expect an encyclopedic knowledge on where every single item is. Management seems to think we can lift a 85" tv, pull a washer off the top shelf, stock gaming shelves, and handle store pick up at the same moment. Customers think we don't want to help them when we call someone else to help with sales There's almost too much to do and even though we may have 1-3 employees working at a time, 1 is at the door, 1 is behind store pick up, which leaves 1 employee to handle new orders, deliveries, and down stocking.

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