Underpaid, overworked. - Geek Squad, Agent (CIA) Best Buy Employee Review

3.0
7 Sept 2009
Recommend
CEO approval
Business outlook

Pros

You don't have to be much more than competent to be above average.

Cons

This is not a tech position, this is a sales position, and management will be all over you if you don't hit budget. A real PC tech position pays more and you have to put up with a lot less.

Explore other reviews about Best Buy

5.0
5 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Learn a lot on the job. Great place to entry level in tech. Geek squad has a lot of independence from the store when I was there.

Cons

Proper scheduling. If people call out they do not try to fill role they simply expect you to do more. Rotating schedule, Your on and off days will change week to week.

3.0
30 Jun 2026
Recommend
CEO approval
Business outlook

Pros

No Need to sell or deal with customers (Much) Constantly moving so you always have a task to do Management leaves you to your own devices Almost all warehouse employees have a set of headphone

Cons

Everyone (Cust & employees) Expect an encyclopedic knowledge on where every single item is. Management seems to think we can lift a 85" tv, pull a washer off the top shelf, stock gaming shelves, and handle store pick up at the same moment. Customers think we don't want to help them when we call someone else to help with sales There's almost too much to do and even though we may have 1-3 employees working at a time, 1 is at the door, 1 is behind store pick up, which leaves 1 employee to handle new orders, deliveries, and down stocking.

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