Stay Away From Store 123! - Sales Floor Best Buy Employee Review

2.0
7 Jul 2019
Recommend
CEO approval
Business outlook

Pros

There were a few people at work who could make the job much easier. Employee discount is great especially on things like cables. Sometime have accommodation offers from manufactures for different items.

Cons

Store 123 has run so many people out of there that it's embarrassing. We're talking good employees too who have been with the company for years, people who have gone on to thrive at different locations, the few who actually stayed with Best Buy anyways. The people in charge just bark at you and never says a kind word or really even interact with you like a normal person would. Unless your an attractive woman, then you get plenty of "attention". I have no idea how this location hasn't imploded; HR complaints, how it's run, the way people are treated, both who work there and customers. Speaking of HR it seemed like a frat house at times with relationships. These people were hooking up, this person was sending out nude photos, they were making inappropriate comments. I heard one person had their own folder of complaints. A folder! But they were still working for Best Buy. There is a lot of pressure to sell services. Geek Squad Protection, Total Tech, Progressive Leasing, and Lord help you if you don't run enough credit card apps. I enjoyed helping someone get the product they needed and if they felt one or more of the services were a good fit for them, but it felt like I had to force it on them to keep up numbers and what I was really selling them a was future of debt. But I guess that's a problem for Citi Card debt collectors and not Best Buy. In addition of services you will get real familiar with their Matrix system. Your tracked on a variety of numbers; total revenue, transactions per hour, percentages of a multitude of things. People would check out their numbers hourly. Store 123 is in a bad location. There are homeless people who ask you for money in the parking lot. There have been shootings and stabbings in the area. Syringes have been found in the bathrooms. It's a hard place to feel safe. If your dead set at working at Best Buy, avoid 123. You would do a lot better at one of the other stores, physically, mentally, and professionally. I avoid this location even for just shopping and tell my friends and family to do the same.

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Pros

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Cons

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2.0
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CEO approval
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Pros

-It's a job that is available in most locations.

Cons

-The company, on a corporate level, doesn't seem to grasp the value of the talent they have. - Close ties with Citibank subvert the importance of product knowledge, customer service, and revenue for credit card sales. - Daily Performance check-ins are overbearing and myopic. - Tends to burnout motivated employees with false carrots and hollow promises. - Pay's terrible, and rides the line of predatory at times.

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