Excellent Pay for Student with No Relevant Experience, Otherwise Look Elsewhere - Geek Squad, Agent (CIA) Best Buy Employee Review

4.0
23 Dec 2008
Recommend
CEO approval
Business outlook

Pros

Good discount (through Best Buy and through manufacturers) Good pay (especially for a part-time job as a college student) Good benefits (employee stock purchase plan and 401(k) plan with employer matching a fraction of the contribution, even available to part-time employees) Acquisition of skills through on-the-job training (particularly the hardware and software repair skills acquired in the Geek Squad, which will look good on any resume) Fun with coworkers and bosses (depends on location of store, look for one in the suburbs not the inner city) Job security (considering the bureaucratic barriers that limit management's ability to fire any but the most incompetent employees) Rewarding customer interactions (not frequent, but always memorable) Free food (management provides pizza, cookies, and tons of candy as incentive, may vary on a store-to-store basis) Ease of pay increases (every year through a supervisor or manager review, like clockwork) Availability of HR resources to employees (HR hotline, etc.)

Cons

Strict dress code (especially for the Geek Squad) Illogical and inefficient scheduling (such as closing one night and opening the next morning, Black Friday mandatory for every employee, black-out period of vacations from mid-November to mid-December) Difficulty of acquiring yearly profit-sharing bonus (Blue Crew Bucks) for hourly employees Limited discount on certain electronic devices Interaction with insane, impolite, or otherwise unpleasant customers Lack of frequent employee review from management Impossibility of acquiring time off without detailed explanation Sheer amount of gossip within store (only half true, some reported to the HR hotline) Not always a respectful environment towards women (particularly in a male-dominated department, like Computers and Geek Squad)

Explore other reviews about Best Buy

5.0
1 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great General Manager, that’s about it.

Cons

All of the leadership besides the GM were unprofessional. They couldn’t help it but most were incompetent.

3.0
30 Jun 2026
Recommend
CEO approval
Business outlook

Pros

No Need to sell or deal with customers (Much) Constantly moving so you always have a task to do Management leaves you to your own devices Almost all warehouse employees have a set of headphone

Cons

Everyone (Cust & employees) Expect an encyclopedic knowledge on where every single item is. Management seems to think we can lift a 85" tv, pull a washer off the top shelf, stock gaming shelves, and handle store pick up at the same moment. Customers think we don't want to help them when we call someone else to help with sales There's almost too much to do and even though we may have 1-3 employees working at a time, 1 is at the door, 1 is behind store pick up, which leaves 1 employee to handle new orders, deliveries, and down stocking.

See reviews by: Helpful|Rating|Date|All