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      Benefitfocus

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      Benefitfocus reviews

      Great colleagues and clients, but layoffs hurt expertise - Customer Operations Specialist Benefitfocus Employee Review

      4.0
      13 May 2026
      Customer operations specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Good people to work with. Clients were great to connect with. Lots to learn to never a boring day.

      Cons

      Company restructuring let go of the employees who knew the platform best.

      Explore other reviews about Benefitfocus

      5.0
      18 Aug 2025
      Benefits specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Good pay bosses and colleagues

      Cons

      Long hours and fall is very busy

      5.0
      8 May 2026
      Sr. program delivery manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Great culture, good pay, and excellent benefits

      Cons

      There are limited career advancement opportunities.

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